At PwC, we draw on the collective skills and experience of more than 364,000 people across our network of firms in 151 countries to help build trust in society and solve important problems. We help our clients transform to build enduring success as they navigate a rapidly changing world.
Our company
Our global leaders
Our clients
Clients across our global network
| Label | Financial services | Industrial manufacturing and automotive | Consumer markets | Technology, media and telecommunications | Government & public services | Not classified | Energy, utilities and resources | Health industries | Private equity and sovereign investment funds |
|---|---|---|---|---|---|---|---|---|---|
| PwC clients | 28% | 20% | 17% | 9% | 7% | 7% | 4% | 4% | 3% |
|
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Our offices
Lines of service
- 1Assurance
- 2Advisory
- 3Tax and Legal Services
- 4Internal Firm Services
Our purpose
Our purpose is to build trust in society and solve important problems.
In an increasingly complex world, we help intricate systems function, adapt and evolve so they can deliver sustained outcomes for communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist.
Our values
When working with our clients and our colleagues to build trust in society and solve important problems we:
Our year
Financial performance highlights
Each of our lines of business – Assurance, Advisory, Tax and Legal Services – grew in FY23
Delivering on our strategy, The New Equation
Our strategy depends on combining human ingenuity, capability, and experience with advanced technology to help our clients succeed on two of their biggest challenges: achieving sustained outcomes and building trust. Here are a few of the ways we’ve delivered on our strategy this year, growing the power of our human-led, tech-enabled community of solvers to help clients meet some of their toughest challenges:
11.1%
Global headcount growth
100,000
We are two-thirds of the way to our goal of creating 100,000 net new jobs over five years — and it’s only year two
US$3.7bn
Invested across our network to strengthen our capabilities to deliver sustained outcomes for clients
US$1bn
Ongoing investment in audit quality
49%
Upskilled 49% of our workforce on sustainability, a defining challenge of this century
50+
Grew our 50+ worldwide Acceleration Centres, increasing headcount by 38% and opening new Centre spaces in Cairo, Johannesburg and Mumbai
US$2bn
On our way to investing nearly US$2 billion to expand and scale our AI capabilities
100+
Rolled out AI technology to our entire legal practice in 100+ countries as part of a strategic alliance with AI company Harvey
17
Made 17 acquisitions in areas from cloud to sustainability to cybersecurity
AI
Announced new strategic collaboration with Microsoft and Icertis to provide C-suites with powerful, innovative AI-driven tools
Nature
Launched our Centre for Nature Positive Business to expand our capabilities and expertise across our network in areas from biodiversity to regenerative agriculture
Tech
Continued to expand our global Centres of Excellence in key areas from advanced technology to sustainability
We are seeing the impact of our strategy come through in a number of external rewards and recognitions this year. A few highlights:
- Climbed more than 30 places to achieve #30 on the Fortune 100 Best Companies to Work For list, with 90% of employees in our largest territory saying that PwC is a great place to work
- Won or placed as a finalist in 14 categories for Microsoft Partner of the Year 2023
- Awarded the 2023 Digital Innovation of the Year Award for our global suite of AI services in audit
Our people
Top findings of PwC Global People Survey 2023
I feel like I belong at PwC
79% agree
up 6% since 2021
I am recognised for my contributions in a way that is personally motivating
67% agree
up 9% since 2021
I am given the opportunity to apply newly developed skills in my work
82% agree
up 7% since 2021
I would recommend PwC as a great place to work
80% agree
up 6% since 2021
I expect to be working at PwC 12 months from now
78% agree
up 5% since 2021
I feel a positive difference in my day-to-day work as a result of The New Equation
53% agree
up 10% since 2022
Our people
364,232
total headcount
36,285
new jobs created
129,829
new joiners to PwC
Inclusion & Diversity highlights
- Launched our first Global Disability Inclusion strategy. Requires all member firms to take specific actions over the next three years to drive accessibility and inclusion for people with disabilities. For example, employees are now invited to voluntarily disclose their disability as a core demographic in our Global People Survey in 51 countries, up from 19 last year.
- More women in leadership roles. Women now account for 20% of our Network Leadership Team. In addition, 47% of our Global Board members are women.
- Introduced a new Global LGBTQ+ Inclusion strategy. We have introduced a strategy that places the priority of care for our people and their safety at its heart, allowing us to adapt the ways we advocate for and support our LGBTQ+ community.
- Expansion of Inclusion Networks. Our Shine Networks for LGBTQ+ and allies have grown to 33 from just nine in 2016.
- Expanded Inclusive Mindset learning across the PwC network. More than 78,000 active partners and staff across 130 countries started or completed this upskilling programme to develop critical human skills and foster an inclusive work culture.
- Launched our #EmpoweringWomen thought leadership to mark International Women's Day. Our external research from over 52,000 workers across 44 countries revealed that women who feel empowered at work are significantly more likely to feel job satisfaction (+29%).
- Continued focus on gender equity. All of our Strategy Council firms have succession plans for developing stronger pipelines of women talent and building accountability for gender equity.
Find out more about our Global Inclusion First strategy at www.pwc.com/inclusion.
Our alliances
Our key partnerships on societal issues
- World Economic Forum
- World Business Council for Sustainable Development
- Sustainable Markets Initiative
- UNICEF in support of Generation Unlimited
- The Global Solutions Initiative
- Member of the LEAF Coalition
- Task Force on Climate-related Financial Disclosures
- Business for Nature
- Extreme Hangout
- Ending Workplace Tuberculosis
- Race to Zero
- Climate Pledge
- Climate Champions
- Taskforce on Nature-related Financial Disclosures
- International Sustainability Standards Board
- Glasgow Financial Alliance for Net Zero
- Global Reporting Initiative
Key global events we joined in FY23
- World Economic Forum Annual Meeting, Davos
- World Economic Forum Annual Meeting of the New Champions
- 2022 United Nations Climate Change Conference (COP27)
- 2022 United Nations Biodiversity Conference (COP15)
- Climate Week NYC
- Bloomberg New Economy Forum
- Milken Institute Global Conference
- Asia-Pacific Economic Cooperation CEO Summit
- Global Solutions Summit
- VivaTech 2023
Our key commercial alliances
- Adobe
- Microsoft
- Salesforce
- Workday
- AWS
- Guidewire
- Oracle
- SAP
- Refinitiv
- Sphera
- Workiva
Our Thought Leadership
“40% of global CEOs think their organisation will no longer be economically viable in ten years’ time if it continues on its current course.”
“An 18-year-old woman entering the workforce today will not see pay equality in her working lifetime.”
Global Hopes & Fears Survey 2023
“26% of employees say they are likely to change jobs in the next 12 months.”
“87% of investors think corporate reporting contains greenwashing.”
State of Climate Tech Report 2022
“More than a quarter of all venture capital funding is going to climate technology.”
Global Media and Entertainment Outlook 2023-27
“Worldwide consumer spending on entertainment and media is slowing markedly and is forecast to grow at just 2.4% a year between now and 2027.”
Global Asset & Wealth Management Survey 2023
“The choice is simple – adapt to the new context or fail.”
Olwyn Alexander, Global Asset & Wealth Management Leader, PwC Ireland
Global Family Business Survey 2023
“Transformation, purpose and legacy are no longer converse, but intertwined.”
Peter Englisch, Global and EMEA Family Business Leader, PwC
Our impact
Reporting our impact on society
We believe strongly in the value of robust disclosures of companies’ impacts on society. We supported the World Economic Forum to develop its Stakeholder Capitalism Metrics, a rigorous way for companies to measure their true impact on the people and the planet. We were an early adopter of the metrics, and you can see our latest report here. We believe the Metrics heighten transparency and accountability, helping to build stronger communities and a healthier environment.
We are pleased to share many of the report highlights here in the Global Annual Review, from our 800,000+ volunteering hours to our progress on our net zero commitments.
Our Net Zero commitments
We are on track to reach our commitments to achieve net zero greenhouse gas emissions with 2030 goals. In addition, from 2023, we will offset scope 1, 2 and scope 3 business travel in all territories.
50%
50% absolute reduction in scope 1 & 2 greenhouse gas emissions by FY30 from a FY19 baseline
100%
renewable electricity used in all our territories by FY30 (already over 90%)
50%
of our purchased goods and services suppliers (by emissions) to set science-based targets to reduce their own climate impact by FY25
50%
absolute reduction in scope 3 greenhouse gas emissions from business travel by FY30 from a FY19 baseline
2023 PwC Network Environment Report
The 2023 PwC Network Environment Report covers how we are executing our sustainability strategy, including:
- Evolving our services to help our clients address the challenges of climate change
- Upskilling our 360,000+ strong community of solvers so they can support our clients as impactfully as possible to address sustainability issues
- Reducing our business’s impact through decarbonising our delivery model and working to understand our impacts on nature
- Building greater business resilience by understanding and adapting to the physical risks from climate change we identified last year
Volunteering and pro-bono work
*Includes cash and in-kind donations, volunteer hours, pro-bono or discounted work and management costs
Our humanitarian work
The Global Office for Humanitarian Affairs at PwC (GOHA) leverages PwC’s skills and resources to strategically respond to emerging humanitarian needs and protracted humanitarian crises. Since 2018, GOHA has been partnering with local and global institutions to support vulnerable communities across healthcare, livelihoods, water, sanitation and hygiene (WASH) needs, and emergency response, with a view to build lasting resilience in affected communities and local responders. In addition, many PwC member firms undertake humanitarian work, both in their local communities and beyond.
Bangladesh
Since 2018, GOHA has consistently collaborated with Health and Education for All (HAEFA) at multiple levels to provide free health services to Rohingya refugees and local communities in the world's largest refugee camp in Cox’s Bazar, serving more than 240,000 patient visits to date, exhibiting our sustained assistance to the crisis — a model we hope the private sector will emulate
Iraq
GOHA, in collaboration with the United Nations High Commissioner for Refugees (UNHCR), supported the expansion and refurbishment of a Primary Health Care Centre (PHCC) in Kawergosk, Kurdistan Region of Iraq. From July 2022 to June 2023, the PHCC has provided nearly 46,000 consultations to Syrian refugees and Iraqi displaced communities and host populations living in Kawergosk town and surrounding areas.
Afghanistan and Tajikistan
Afghanistan continues to face one of the biggest humanitarian crises in the world with two-thirds of its population in need of humanitarian assistance. GOHA deployed 100 shelters for healthcare and humanitarian services by the Aga Khan Foundation (AKF) in Afghanistan, Tajikistan and other regions, recording more than 180,000 patient footfalls.
Lebanon
GOHA collaborated with Creative Space Beirut (CSB), a social enterprise providing free design education to talented youth from marginalised communities, to support the livelihoods of 20+ refugees and Lebanese community members, who were engaged to design and produce WHO guideline based masks.
Syria and Türkiye
In response to the devastating 2023 Türkiye-Syria earthquake, GOHA will be supporting the establishment and operation of an internally displaced people’s camp by WATAN in Idlib, Northwest Syria, to provide accommodation for vulnerable families. In Türkiye, GOHA is supporting the Turkish Red Crescent with mobile child-friendly spaces to provide comprehensive support and protection for young people and their families in affected areas.
Pakistan
The PwC Charitable Foundation, Inc. contributed US$300,000 to CARE, Save the Children and International Medical Corps in support of immediate and long-term response efforts in the aftermath of monsoon floods.
Ukraine
PwC people and firms around the world have offered shelter to Ukrainians and provided in-kind and monetary donations totalling more than US$5 million. PwC Central and Eastern Europe established a foundation in Ukraine and a network taskforce has been set up to aid the long-term rebuilding of the country.
South Africa
PwC South Africa is growing the TechnoGirl programme, which provides young women with access to STEM skills and employment opportunities, in collaboration with UNICEF in support of Generation Unlimited.
Our work on New world. New skills.
We are collaborating with UNICEF in support of Generation Unlimited to support their mission to help 1.8 billion young people transition from school to work by 2030.
We are a founding partner of the World Economic Forum’s Reskilling Revolution programme, which aims to catalyse multiple coalitions to provide 1 billion people with better education, skills and jobs by 2030.
Our New world. New skills. work spans the globe:
Canada
Through its collaboration with Girls E-Mentorship (GEM), PwC Canada staff use their skills, experience and support to empower young women and support their upskilling and future career pathways. PwC Canada has hosted enrichment opportunities for mentees and events to raise awareness of GEM’s mission.
Middle East
Launched by PwC Middle East, the Digital Heroes programme aims to support refugees by providing in-demand digital skills and resources to support their journey to employment and further academic opportunities.
South Africa
PwC South Africa's Youth Engaged Programme (YEP) aims to make a tangible impact on youth unemployment in South Africa by empowering and supporting youth so that they are well-equipped to enter the workforce.
Discover more stories from around our network here.
Contact us
Sarah Brown
Director, Global Corporate Affairs and Communications, PwC United Kingdom
Tel: +44 7384 248 785
